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Work Order Software for Maintenance

Eliminate roadblocks associated with traditional work order management in your maintenance operations and give way to higher efficiencies by embracing our all-inclusive work order software for maintenance that Streamlines end-to-end maintenance work order management Eliminates manual, paper-based systems Makes the work order process reliable by bringing transparency Reduces the stress of maintenance teams

How Our Work Order Software Works?

Explore how the key features work without signing up for a trial or demo.

Initiation

Users initiate work orders by entering details such as task description, priority, and required resources. This stage sets the foundation for the entire process.

Assignment

Once initiated, the software assigns tasks to appropriate personnel based on skill sets, availability, and workload. This ensures that the right person is assigned to each job.

Approval

Some work orders may require approval before execution. Supervisors or managers review and approve or reject orders, maintaining control over the workflow.

Scheduling

The software helps in scheduling tasks by considering deadlines, resource availability, and dependencies. This optimizes the overall timeline of the project.

Execution

Assigned personnel carry out the tasks specified in the work order. The software facilitates real-time updates, allowing for continuous monitoring of progress.

Monitoring

Throughout the execution phase, supervisors and stakeholders can track the progress of work orders, ensuring adherence to timelines and quality standards.

Completion and Documentation

Once tasks are completed, the software records relevant data and generates reports. This documentation is crucial for analysis, future reference, and compliance purposes.

What are the Features of Work Order Software

The major features our digital work order software offers with prominent functionalities for each feature are:

Work Order Requests
Work Order Management
Scheduling and Assignment
Work Delivery and Reports
WO Lifecycle Tracking
Parts and Inventory
WO Performance Reporting
Work Order App for Techs
Work Order Requests

Turn Maintenance Requests Into Action Fast

  • Capture service or maintenance requests quickly
  • Add photos, notes and priority details
  • Auto route requests to the right team
  • Convert requests into work orders instantly
Work Order Management

Keep Every Work Order Moving Fast and Smooth

  • Create and assign work orders manually or using automations
  • Link assets to WO for granular tracking
  • Setup checklists and WO procedures and attach to WO category
Scheduling and Assignment

Seamless Scheduling with Right Tech at Right Place and Time

  • Assign work orders based on skills and availability
  • Use drag and drop calendar based scheduler
  • Reduce delays with quick dispatch
  • Improve utilization across teams
Work Delivery and Reports

Delivery High Quality Work with Digital Proofs

  • Follow checklists and procedures on site
  • Capture photos, notes and signatures
  • Generate digital work reports and take sign offs
  • Share reports with teams or customers
WO Lifecycle Tracking

Track Every Step of a Work Order Journey

  • Track each stage of the work order journey
  • Identify delays and bottlenecks early
  • Maintain audit ready job records
  • Setup approvals, notifications and track logs
Parts and Inventory

Know Part Usage as Jobs Happen

  • Log parts used directly from work orders
  • View stock levels and reorder needs
  • Auto deduct parts used in WO from inventory
  • Reduce delays caused by stock shortages
WO Performance Reporting

Spot Issues Slowing Down Your Jobs

  • Analyze work order volume and trends
  • Track completion time and SLA compliance
  • Measure technician productivity, first time fix rate
  • View labor, material and others cost per job and resource usage
Work Order App for Techs

Help Techs Work Better in the Field

  • Access assigned work orders on mobile
  • Perform work orders, fill checklists and generate digital reports on the go
  • Log time and parts usage using the work order app
  • Access knowledgebase and historical data on the go
View All Features

The Impact of Zapium’s Work Order Software

Our maintenance service work order software helps your maintenance team in diverse ways by offering capabilities to:

Build Robust Work Orders

From customizable forms for work order submission to setting priorities, we offer all that is essential for building work orders in maintenance operations. You have the flexibility to import, upload and edit multiple orders with a CSV and include every asset detail and set due dates. After you view the team’s workload on the centralized calendar, you just need to drag and drop to assign tasks into a technician’s schedule, as per maintenance type.

Simplify Work Orders

Simple yet powerful, our work order management system provides detailed views of work orders, incorporating images, documents, invoices, and parts. Push notifications and emails make immediate team communication possible. And as maintenance staff can receive automatic updates on asset logs and work history, the tool speeds up the initiation and completion of tasks.

Assign and Schedule Work to Technicians

By creating reliable schedules, the maintenance work order software minimizes unexpected repairs. There is a feature of nested Preventive Maintenance (PM) schedules that optimizes the process of integrating multiple scheduled work orders into a single order. You can automate the process of executing tasks at set intervals, which increases the number of tasks completed in a given timeframe.

Automate Communication and Updates

We enhance efficiency of coordination through our large and small business work order software by preventing misplaced tickets and streamline the reporting of maintenance issues. With QR code scans or designated URLs, you can get updates on work requests as and when required, which significantly brings down the need to frequently communicate with requesters, eliminating the disturbance to workflows.

Track and Report Work Orders

The dashboard functionality in our software for work orders provides a holistic overview of activities, highlighting high-priority tasks and overdue work. With its sorting and filtering options, you can efficiently track work orders for every single task. It also aids in the tracking and calculation of all associated costs, including labor, parts, and supplies, while offering customizable reporting with multiple templates.

Build Robust Work Orders

From customizable forms for work order submission to setting priorities, we offer all that is essential for building work orders in maintenance operations. You have the flexibility to import, upload and edit multiple orders with a CSV and include every asset detail and set due dates. After you view the team’s workload on the centralized calendar, you just need to drag and drop to assign tasks into a technician’s schedule, as per maintenance type.

Simplify Work Orders

Simple yet powerful, our work order management system provides detailed views of work orders, incorporating images, documents, invoices, and parts. Push notifications and emails make immediate team communication possible. And as maintenance staff can receive automatic updates on asset logs and work history, the tool speeds up the initiation and completion of tasks.

Assign and Schedule Work to Technicians

By creating reliable schedules, the maintenance work order software minimizes unexpected repairs. There is a feature of nested Preventive Maintenance (PM) schedules that optimizes the process of integrating multiple scheduled work orders into a single order. You can automate the process of executing tasks at set intervals, which increases the number of tasks completed in a given timeframe.

Automate Communication and Updates

We enhance efficiency of coordination through our large and small business work order software by preventing misplaced tickets and streamline the reporting of maintenance issues. With QR code scans or designated URLs, you can get updates on work requests as and when required, which significantly brings down the need to frequently communicate with requesters, eliminating the disturbance to workflows.

Track and Report Work Orders

The dashboard functionality in our software for work orders provides a holistic overview of activities, highlighting high-priority tasks and overdue work. With its sorting and filtering options, you can efficiently track work orders for every single task. It also aids in the tracking and calculation of all associated costs, including labor, parts, and supplies, while offering customizable reporting with multiple templates.

Why Choose Our Work Order Management Software ?

There are innumerable benefits of the work order app that you experience by choosing to work with Zapium. You should bank on our capabilities as we infuse our tool with many business-specific maintenance work order programs, offering

Comprehensive yet Easy-to-use System

Ensure user-friendly navigation and accessibility, promoting quick adoption and reducing the learning curve for enhanced overall usability.

Highly Configurable and Customizable

Tailor work order forms to specific business needs, which enhances flexibility and efficiency in capturing essential information, resulting in streamlined work order management.

Proven and Trusted by Industry Leaders

Successful implementations across diverse sectors affirm the efficacy of our product, and provides a testament to its reliability and excellence.

Personalized onboarding & Training

Receive comprehensive support during the implementation phase, easing the transition and ensuring a smooth onboarding process with expert guidance in data importation.

Top-rated Support Team

Benefit from a dedicated and supportive development team that proactively addresses concerns, fosters collaboration, and prioritizes the client’s success for a mutually beneficial partnership.

Compliant and Best Security Practices

Entrust your work order processes to a product that offers unparalleled functionality for data protection and successfully maintains confidentiality.

Comprehensive yet Easy-to-use System

Ensure user-friendly navigation and accessibility, promoting quick adoption and reducing the learning curve for enhanced overall usability.

Highly Configurable and Customizable

Tailor work order forms to specific business needs, which enhances flexibility and efficiency in capturing essential information, resulting in streamlined work order management.

Proven and Trusted by Industry Leaders

Successful implementations across diverse sectors affirm the efficacy of our product, and provides a testament to its reliability and excellence.

Personalized onboarding & Training

Receive comprehensive support during the implementation phase, easing the transition and ensuring a smooth onboarding process with expert guidance in data importation.

Top-rated Support Team

Benefit from a dedicated and supportive development team that proactively addresses concerns, fosters collaboration, and prioritizes the client’s success for a mutually beneficial partnership.

Compliant and Best Security Practices

Entrust your work order processes to a product that offers unparalleled functionality for data protection and successfully maintains confidentiality.

Industries That Can Benefit From Our Work Order Software

Our work order management software caters to the needs of businesses from industries that include but are not limited to:

Manufacturing and Plants

Coordinating maintenance, managing inventory levels, and scheduling production line repairs so that production schedules are not impacted.

Healthcare

Optimizing maintenance, tracking patient room cleanliness, and scheduling repairs for better patient care experience.

Retail

Manage maintenance tasks like lighting, HVAC systems, and store fixtures to ensure a pleasant shopping environment, minimize disruptions, and contribute to cost-effective store operations.

Food and Beverages

Orchestrate maintenance for production machinery, processing plants, and packaging lines, for food safety and quality compliance.

Aircraft

Maintaining aircraft, hangars, and ground facilities to remain compliant with stringent safety regulations and quickly respond to unexpected issues.

Fleet

Manage maintenance for vehicles, warehouses, and infrastructure so that fleet reliability and utilization are maximized.

Education and School

Streamline maintenance tasks for classrooms, laboratories, and school facilities so that repair and maintenance of the infrastructure results in a conducive learning environment.

Construction

Manage construction site maintenance, schedule equipment inspections, and coordinate project timelines easily, thereby optimizing construction processes and ensuring timely project completion.

Utilities and Energy

Streamline planning and execution of maintenance for infrastructure such as power plants and distribution networks to offer uninterrupted service delivery.

Government & Municipalities

Utilize our product to streamline maintenance for public buildings, roads, and utilities, so that your public organization delivers efficient service delivery, emergency response, and garners citizen satisfaction.

Mining

Work order software is indispensable in the mining industry, overseeing processes from exploration, mine planning and development, site preparation, crushing and grinding, mineral processing to closure. It aids in planning, scheduling drilling, blasting, and transportation.

Oil and Gas

Bring improvement to operations in the oil and gas industry by efficiently coordinating tasks revolving around exploration, drilling, production, refining, decommission, and site restoration.

Pharmaceuticals

Maintain equipment in laboratories, manufacturing plants, and research facilities to maintain strict regulatory standards and ensure the reliability of critical processes.

Hotel

Software coordinates maintenance for guest rooms, common areas, and amenities, ensuring a positive guest experience and contributing to the satisfaction of patrons.

Banking and Financial Services

Meticulously manage critical processes by automating work order generation for customer onboarding, deposit handling, loan processing, lending and credit, payments, and investment.

Restaurant

Coordinate kitchen equipment maintenance, seating area upkeep, and hygiene inspections with our product, ensuring a clean, efficient, and compliant restaurant operation.

Non-profit

Streamline maintenance for non-profit offices and event spaces, managing tasks such as IT equipment upkeep, venue maintenance, and logistical support through work order software for efficient operations.

Zoo/Animal

Ensure that animal enclosures, visitor areas, and facilities are well-maintained, contributing to a safe and appealing environment for both animals and visitors.

Gym and Fitness

Optimize equipment maintenance schedules, track the condition of fitness machines, and manage facility cleanliness, and offer a well-maintained and safe environment for members.

Cleaning

Ensure smooth work order generation and management for residential, commercial, specialized, janitorial, environmental, exterior, green cleaning, and disinfection and sanitization services.

Landscaping

From site analysis, grading and excavation, hardscape installation, softscape installation, irrigation system installation, lighting installation, and seasonal cleanup, our product lets you manage the work order processes for the landscaping business with a breeze.

HVAC

Our work order management software aids in organizing various engineering tasks such as load calculation, duct design and installation, equipment installation, ventilation system installation and coordinating other installation activities.

Plumbing

Ensure timely completion of pipe installations, cutting and welding, stormwater management, backflow prevention along with all other activities in plumbing by automating task allocation, scheduling, and tracking.

Manufacturing and Plants

Coordinating maintenance, managing inventory levels, and scheduling production line repairs so that production schedules are not impacted.

Healthcare

Optimizing maintenance, tracking patient room cleanliness, and scheduling repairs for better patient care experience.

Retail

Manage maintenance tasks like lighting, HVAC systems, and store fixtures to ensure a pleasant shopping environment, minimize disruptions, and contribute to cost-effective store operations.

Food and Beverages

Orchestrate maintenance for production machinery, processing plants, and packaging lines, for food safety and quality compliance.

Aircraft

Maintaining aircraft, hangars, and ground facilities to remain compliant with stringent safety regulations and quickly respond to unexpected issues.

Fleet

Manage maintenance for vehicles, warehouses, and infrastructure so that fleet reliability and utilization are maximized.

Education and School

Streamline maintenance tasks for classrooms, laboratories, and school facilities so that repair and maintenance of the infrastructure results in a conducive learning environment.

Construction

Manage construction site maintenance, schedule equipment inspections, and coordinate project timelines easily, thereby optimizing construction processes and ensuring timely project completion.

Utilities and Energy

Streamline planning and execution of maintenance for infrastructure such as power plants and distribution networks to offer uninterrupted service delivery.

Government & Municipalities

Utilize our product to streamline maintenance for public buildings, roads, and utilities, so that your public organization delivers efficient service delivery, emergency response, and garners citizen satisfaction.

Mining

Work order software is indispensable in the mining industry, overseeing processes from exploration, mine planning and development, site preparation, crushing and grinding, mineral processing to closure. It aids in planning, scheduling drilling, blasting, and transportation.

Oil and Gas

Bring improvement to operations in the oil and gas industry by efficiently coordinating tasks revolving around exploration, drilling, production, refining, decommission, and site restoration.

Pharmaceuticals

Maintain equipment in laboratories, manufacturing plants, and research facilities to maintain strict regulatory standards and ensure the reliability of critical processes.

Hotel

Software coordinates maintenance for guest rooms, common areas, and amenities, ensuring a positive guest experience and contributing to the satisfaction of patrons.

Banking and Financial Services

Meticulously manage critical processes by automating work order generation for customer onboarding, deposit handling, loan processing, lending and credit, payments, and investment.

Restaurant

Coordinate kitchen equipment maintenance, seating area upkeep, and hygiene inspections with our product, ensuring a clean, efficient, and compliant restaurant operation.

Non-profit

Streamline maintenance for non-profit offices and event spaces, managing tasks such as IT equipment upkeep, venue maintenance, and logistical support through work order software for efficient operations.

Zoo/Animal

Ensure that animal enclosures, visitor areas, and facilities are well-maintained, contributing to a safe and appealing environment for both animals and visitors.

Gym and Fitness

Optimize equipment maintenance schedules, track the condition of fitness machines, and manage facility cleanliness, and offer a well-maintained and safe environment for members.

Cleaning

Ensure smooth work order generation and management for residential, commercial, specialized, janitorial, environmental, exterior, green cleaning, and disinfection and sanitization services.

Landscaping

From site analysis, grading and excavation, hardscape installation, softscape installation, irrigation system installation, lighting installation, and seasonal cleanup, our product lets you manage the work order processes for the landscaping business with a breeze.

HVAC

Our work order management software aids in organizing various engineering tasks such as load calculation, duct design and installation, equipment installation, ventilation system installation and coordinating other installation activities.

Plumbing

Ensure timely completion of pipe installations, cutting and welding, stormwater management, backflow prevention along with all other activities in plumbing by automating task allocation, scheduling, and tracking.

What Our Customers Say About Our Work Order Software

With preventive maintenance digitization, a manufacturing giant Weavetech reduced downtime by 12%

Zapium has provided a positive experience by significantly improving our service and maintenance operations through its robust features and reliable performance.

CEO – Weavetech
Cushman and Wakefield brought down their operations cost for over 100 locations by 8%.

Zapium has been transformative for our ops. We were already using technologies but FC has replaced most due to its comprehensiveness and awesome support team.

IT Head – Cushman & Wakefield

Businesses that Trust Us for Mobile CMMS

Discover the remarkable impact of Zapium as our trusted clients share their success stories and client feedback on how
they have transformed their service operations.

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Cushman & Wakefield

Cushman & Wakefield, a global powerhouse in the commercial real estate services sector, enhances customer satisfaction, improves operational profitability, and achieves better vendor collaboration with Zapium.

Read the Story
Cushman & Wakefield
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TSI Power

A leading US-based manufacturer, TSI Power Corporation, USA improves resource utilization, enhances productivity with Zapium implementation.

Read the Story
TSI Power
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Yourspace

YourSpace partners with Zapium to achieve service operations excellence leading to higher profitability and customer experience.

Read the Story
Yourspace

Nicco Engineering

Speciality maintenance service provider achieves more agile, transparent, and resilient service operations with Zapium.

Read the Story
Nicco Engineering

Book a Personalized Demo

Learn how your business can use Zapium’s work order software to achieve more efficient,
transparent, and profitable maintenance operations.

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Frequently Asked Questions (FAQs)

Quick answer to questions you may have.

What is Work Order Software?

Work Order Software is a digital application designed to centralize and automate the processing of work orders within an organization. It includes features such as task assignment, scheduling, and tracking. Integrable with external systems, it offers a comprehensive work order workflow management functionality, and promotes operational efficiency.

How is work order software different from CMMS or maintenance management software?

Work order software focuses specifically on creating, assigning, and tracking maintenance or service requests efficiently. While CMMS (Computerized Maintenance Management System) or broader maintenance management platforms cover end-to-end maintenance operations such as preventive maintenance scheduling, asset management, and reporting. Work order software hones in on streamlining the work request process itself. It’s ideal for teams that want faster task assignment, clear visibility of progress, and better accountability without the complexity of full-scale maintenance management tools.

How Much Does Work Order Management System Cost ?

Work order management systems usually vary in price depending on the number of users, features, and level of customization. Zapium, for instance, offers flexible pricing plans designed to suit teams of all sizes, with options that scale based on the number of users and work orders you manage. You can also try it with a free trial to see how it fits your workflow before committing.

What problems does work order software solve? What are the benefits?

Work order software addresses issues such as untracked maintenance requests, delays in assigning tasks, and lack of transparency in workflow. It helps teams prioritize urgent work, reduces duplicate efforts, and keeps a record of completed tasks for accountability. Benefits include faster response to maintenance needs, clear ownership of each task, easier tracking of recurring problems, and better data for planning preventive maintenance or resource allocation.

Can work order software integrate with asset and inventory systems?

Yes, work order software can connect with asset and inventory systems to give maintenance teams real-time visibility into equipment status, part availability, and scheduled tasks. For instance, Zapium offers seamless integrations that link work orders directly to your assets and inventory. Teams can track resources, reduce manual errors, and keep workflows organized from request to completion.

What Kind Of Training And Support Is Offered For New Users?

We offer interactive tutorials, video guides, and hands-on workshops so that new users can easily adapt to using the tool. We also offer personalized onboarding sessions to address specific needs. Along with it, users can resolve their queries through support from live chat, email, and dedicated helplines.